Legal & Privacy — Puresparkau
This page sets out legal notices, our approach under the Australian Privacy Act and the Australian Privacy Principles (APPs), and how you can exercise your rights.
- Business: Puresparkau
- ABN: 76 123 456 789
- Address: 48 Perry Street, North Sydney, NSW 2060, Australia
Privacy & APPs compliance
Puresparkau complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. We collect and use personal information to provide social media management and advertising services across Australia.
- Lawful basis: consent, contractual necessity, legitimate interests for marketing operations.
- Types of personal data: contact details, account IDs, billing information, analytics and engagement data.
- Retention: we retain personal data only as long as reasonably necessary for the purpose and as required by law.
Key APP commitments
- Open and transparent management of personal information.
- Only collect necessary information and minimise data use.
- Secure storage and reasonable steps to protect from misuse.
- Access and correction rights provided—see the Access section below.
Third-party services
We use third-party platforms (Facebook, Instagram, TikTok, Google) and analytics providers. Those parties have their own policies—where applicable we act as a controller or processor depending on the service. Data transfers outside Australia are limited and safeguarded where necessary.
Access & Correction requests
You may request access to or correction of personal information we hold about you. We will respond in accordance with the Privacy Act and APPs, and may require identity verification.
To submit a formal request, use the form on this page. We aim to respond within 30 calendar days. Where we refuse access or correction, we will provide reasons and review options.
Request details
Provide sufficient detail to locate the information (accounts, emails, date ranges). Identity verification may be requested.
- Processing time: typically 5–30 days
- Fee: we do not usually charge for access; exceptional requests may incur reasonable costs
Submit an Access or Correction Request
Complaints & dispute resolution
If you believe we have breached the Privacy Act or mishandled your data, please contact us using the options below. We will acknowledge and attempt resolution within 30 days.
- Email: Puresparkau@outlook.com
- Phone: +61428739512
- Postal: 48 Perry Street, North Sydney, NSW 2060
If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).
Terms of use & liability
Puresparkau provides social media management and advertising services subject to written agreement. We do not accept liability for third-party platform changes, ad platform policy enforcement, or results that are outside our direct control.
Governing law: the laws of New South Wales, Australia. Any dispute shall be resolved in NSW courts unless otherwise agreed in writing.
Quick reference table
| Topic | Summary | Actions |
|---|---|---|
| Privacy | APP-compliant handling of personal data | View policy |
| Access & Correction | Requests handled within 30 days | Request form |
| Complaints | Internal review then OAIC escalation | How to complain |